HelpDesk
Dashboard
Overview of your HelpDesk operations
Total Tickets
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Open Tickets
0
Resolved
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High Priority
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Recent Tickets
All Tickets
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Ticket Title
Requester
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Email
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Category
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Department
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Created
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Assigned To
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Description
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User Management
Knowledge Base
Documentation and guides for common issues
Settings
Configure your HelpDesk system
General Settings
Ticket Settings
Database
Database: SQLite (Local Storage)
Reports & Analytics
Insights and trends from your HelpDesk data
0
Total Tickets
0%
Resolution Rate
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Avg. Resolution Time
0
Active Technicians
Ticket Volume Trend
Tickets created over the last 7 days
Status Distribution
Current ticket statuses
Priority Breakdown
Tickets by priority level
Category Analysis
Tickets by category
Technician Workload
Assigned tickets per technician